Privacy Policy
Last updated 9 October 2026
This policy explains how Bobby Furniture Kenya (“we”, “us”) handles your personal data when you use this website or contact us. We follow the Data Protection Act, 2019 (Kenya).
What we collect
- When you contact us (WhatsApp, phone, email): your name, phone number, delivery address and the details of your order.
- When you browse this website: before you choose, and if you click No thanks, the only tool that runs is Google’s tag in Consent Mode: it sets no cookies and sends Google only basic, cookie-free signals (for example that a page was viewed or a WhatsApp button was tapped, with your browser’s IP address and type) so we can count visits and adverts in total. If you click Accept, we use Google Analytics, Google Ads, Meta (Facebook/Instagram), TikTok and Pinterest to see which pages and products people view and which adverts brought them here, and Microsoft Clarity to see how people use the site (clicks, scrolling and anonymised session recordings — form fields and personal details are masked). When you tap a WhatsApp button, our server may also send a record of that click (the page, your IP address and browser type) directly to Meta and TikTok to measure our adverts. If you click No thanks, the Meta, TikTok, Pinterest and Microsoft Clarity tools are never loaded, our server sends nothing to Meta or TikTok, and Google sets no cookies.
Why we use it
- To answer your questions, process and deliver your order, and provide after-sales support.
- With your consent, to measure our website and improve our adverts.
We do not sell your personal data.
Who we share it with
- Our delivery team, only as needed to deliver your order.
- Google: cookie-free signals for every visitor (see above), and full measurement only if you accept cookies. Meta, TikTok, Pinterest and Microsoft: only if you accept cookies. They may process data outside Kenya under their own safeguards.
- Authorities, only where the law requires it.
How long we keep it
Order records are kept for as long as needed for the order, warranty and our legal and tax obligations, then deleted.
Your rights
You have the right to be informed, to access your data, to have it corrected or deleted, and to object to its use for marketing. To use these rights, contact us on WhatsApp or by email. You may also complain to the Office of the Data Protection Commissioner (odpc.go.ke).
Cookies
You can change your choice at any time with the Cookie settings link at the bottom of every page. If you change a “yes” to “no”, we remove the tracking cookies this website set and stop the tools straight away.
Contact
Bobby Furniture Kenya — see the contact details at the bottom of this page.